Shop pieces
For in-stock pieces from the shop - tabletop, decor, and objects - if something arrives damaged or simply isn't right in your space, contact us promptly and we'll make it right.
Made-to-order and custom pieces
These are built specifically for you, and we confirm every detail together before production begins. If there's any issue when your piece arrives, we'll work with you directly to resolve it.
How to start
Email hello@metaphoricshop.com with your order number and a note about what's going on. A real person will take it from there.